WHY DOES MY PET HAVE TO BE REFERRED?

Why does your pet need to be registered with a primary care vet, and why does that vet need to refer them before a consultation can take place?
Four Seasons Holistic Veterinary Care offers complementary therapies for your pet in your home. We do not have a clinic where we can offer routine treatments, diagnostic testing, or emergency care.
To meet RCVS requirements, your pet must have access to emergency care via your primary care practice.
I need to work with primary care vets, as patients often need radiography, blood tests, or conventional medications as part of their Holistic care, and I value the work the primary care vet has done with your pet.
Referral is simple! Request a referral form, fill out the owner section, then pass to your vet to complete. Your vet should email the form to me with any relevant clinical history. In return, I email your vet a copy of each consultation we have so that they are kept up to date with progress.
As I am usually on the road or treating pets, I prefer contact by text (07958142959) or email (health@holisticvetsussex.co.uk)
I am unable to discuss a case by phone until I have a referral form.
HAPPY NEW YEAR!

2024 AT FOUR SEASONS HOLISTIC VETERINARY CARE
The New Year brings new challenges. Changes to the RCVS ‘under care’ guidelines put further restrictions on services we can offer. It has become more important than ever that we only give advice and care after referral from your primary care vet who must be willing to provide out of hours care. The services we offer carry very little risk of directly causing a problem that would need emergency care, and we remain happy to support our clients and their vets with advice during working hours.
We have not made any New Year price rises as we understand the cost of living is difficult for everyone and strive to keep our services affordable. Unfortunatley we are getting a lot of potential clients choose cheaper advice from unqualified sources using over the counter remedies when we say we can’t give them advice without a (paid for) consultation first. Vets are bound by rules that pet shops and internet ‘experts’ simply aren’t. Only vets can legally diagnose what is medically wrong with an animal and prescribe treatments, and any paraprofessional should be asking for a referral and working with a primary care vet. Yet many don’t.
It feels like 2024 will be a make or break year for us, and it is no exxageration to say we are considering whether we can continue to offer the service our clients value.
2024 Services by Four Seasons Holistic Veterinary Care
Mobility/pain assessment and acupuncture treatments.
Behavioural assessment and treatment plans.
Holistic consultations with lifestyle, nutrition, and herbal medicine support.
Puppy and kitten litter health checks with microchipping.
Gundog puppy legal tail docking (strict eligibility conditions apply).
All services are offered in your own home, and we have access to a private field for some behaviour assessments.
Talks and Training by Four Seasons Holistic Veterinary Care
In 2023 we made anopther visit to The Falkland Islands to help dog owners better understand their pets. We we also asked to do a talk for canine hydrotherapists on the links between painful conditions and noise sensitivity. Pet First Aid continues to be a popular subject and we offer both a Facebook based ‘learn in your own time’ option as well as in person lectures and hands-on training.
Our vet Vicky Payne is happy to write and deliver talks on any of her areas of interest in-person, or online. Email health@holisticvetsussex.co.uk and pitch her an idea!
2024 Blogs…
Every year we promise to do better at keeping this page up to date with fresh content… but the truth is, we don’t feel like anyone is reading it and we have to log into an actual desktop computer to write on it! Our Facebook page does a little better, and is easier to share things on, so maybe give us a follow https://www.facebook.com/holisticvetsussex
THE COST OF PET CARE

PET CARE COSTS ON THE RISE!
Lots of people bought pets during lockdown, and they have brought untold benefits in terms of companionship and exercise during these very difficult times. Unfortunately the aftermath of Covid-19 along with Brexit and the invasion of Ukraine, is that there is a huge cost of living crisis looming… and it affects pet care as much as everything else.
SAVING MONEY ON PET CARE
- BUY IN BULK. If you can afford to buy larger amounts of pet food this will usually be less expensive. Choosing a cheaper brand may not be cost effective as you often need to feed more per meal so look at the per meal cost as well as the price per bag. Only buy as much as you will use before the food goes out of date.
- KEEP ON TOP OF VACCINATIONS AND PARASITE CONTROL. Cutting corners on preventative healthcare often costs more in the long run. Some owners chose cheaper flea treatments to save money when furloughed then faced an uphill struggle to control a flea infestation. Unless your pet is at high risk of adverse reactions to vaccines it will be less expensive to follow the vets programme than using titre tests to check protection.
- ASK ABOUT A PRESCRIPTION. Written prescriptions allow your to buy medications on-line from pharmacies. You will be charged for the prescription but will still be able to make savings on some parasite prevention products and medications. Vets will have individual policies on how many times you can use a prescription and how often your pet will need a meds check.
- INSURE YOUR PET. Insurance is a monthly bill you may think about dropping, but can you afford to care for your pet in an emergency without it? Ask if there are any areas of cover that can be removed to reduce the premium, or offer to pay a higher excess. Make sure you have the excess available, and remember that some specialist centres require payment at the time. A credit card is useful for this as you can pay it off as soon as the insurance pays out. Alternatives to insurance including making a pet savings account, but this may not have enough in if your young pet becomes ill.
- JOIN A PET HEALTH CLUB. Many veterinary practices have pet health clubs where a monthly fee pays for reduced cost parasite control and vaccines and unlocks other freebies and discounts.
- DON’T DIY. If you are concerned about your pet’s health, even if you are also on a tight budget, please seek veterinary advice. Although there is good information on the internet vets also see too many pets who have been damaged through the use of human medicines or delayed treatment.
Four Seasons Holistic Veterinary Care is a referral only service and we can only offer advice to registered and referred clients. We are a very small business and are not able to offer any credit on our services.
PRICE CHANGES

HOME VISIT PRICE RISES
A review of our pricing structure has shown that some services have essentially been subsiding others. This, coupled with the recent fuel price rises (over 20% in one week!) means that our home visit services have increased in price with immediate effect. Behaviour Assessment and Treatment prices are exclusive of the visit fee as some will be assessed in my training field.
LONG TERM CLIENTS – LOWER PRICE RISES
To reward our loyal long term clients and to ensure our current patients do not lose access to services rises for these patients will be limited. There are also discounts for multiple animals in the same household.
NO CHANGE TO HERBAL MEDICINE PRICING
Currently there is no plan to increase the cost of our herbal medicines, though this will remain under review and may change if stock prices rise.
2022 PRICING
Acupuncture at Home – Initial Course of 3 Sessions (up to 15miles) £260
Acupuncture at Home – Repeat Sessions (up to 15miles) £70
Behaviour Assessment and Treatment Plan (3 sessions) -£350 PLUS visit fee if required
Behaviour Assessment and Treatment Plan (single session) – £150 PLUS visit fee if required
Holistic Consultation at Home (up to 15miles) £120
FULLY BOOKED UNTIL FEBRUARY 2022

FOUR SEASONS HOLISTIC VETERINARY CARE WILL TAKE NEW CLIENTS FROM 15TH FEBRUARY 2022
We will not be taking on any new clients or patients until 15th February 2022. We are busy in January with existing clients, covering at Companion Care Vets in Eastbourne, and making time for our own dogs. We will be closed completely between January 29th and February 13th for a well earned break.
No apologies… we can’t pour from an empty cup.
IMPORTANT REMINDERS
We only treat animals on referral from your primary care vet. Although most owners contact us directly, your vet will be asked to complete the referral form, and to email all relevant clinical history. Your pet must be a registered and active client of a veterinary practice which offers 24hour emergency care (on or off site) in order to use the services of Four Seasons Holistic Veterinary Care.
We offer home visits in the Hastings, Bexhill, Battle, and Eastbourne areas. We do not have a practice building!
Our vet Vicky has a regular clinic at Companion Care Vets in Eastbourne.
Merry Christmas, Happy New Year, and all that jazz…
MIRACLE CURES FOR DOGS AND CATS! WHAT YOUR VET ISN’T TELLING YOU!

GOTCHA!
There are no miracle cures. Your vet is telling you everything they know based on the latest research they have read.
Pets aren’t dying young because of vaccines, or processed foods, or conventional medications.
More vets than ever are training in complementary therapies such as acupuncture and herbal medicine and using these alongside cutting edge medicines, surgeries, and vaccines.
You vet doesn’t know everything, because new research comes out at an alarming rate. But find an open minded vet and they will always be learning something new.
If someone is offering you something that seems too good to be true, or a cure all that seems too simple to be so effective… it probably is.
Don’t go chasing Unicorns. Choose a holistic vet instead.
Is there anybody out there?
I’m fed up of writing content that nobody seems to read. If you’ve read this, please drop me a comment.
PUNISHMENT SUCKS FOR PUPPIES

HOW DO I STOP MY PUPPY BITING?
It’s a common question on dogs forums on the internet, I have seen it several times this week. I have seen some great blogs and videos on puppy biting from award winning trainers, and I post links to them. But still, most of the replies are,
“I shook a can of stones at my puppy and he stopped.”
“I sprayed my puppy with water!”
“I’ve seen a TV show where he shouts ‘No’ and the puppy stops. You just gave to show them who is boss.”
Urgh.
Let’s ask a new question…
WHY IS MY PUPPY BITING ME?
THIS is the question that an emotions based behaviourist asks. Is the puppy frustrated, over-tired, teething, or just doing puppy play with its humans? Or did you buy a dog bred to love biting?!
Once you know why the puppy is biting you can set about fixing it.
Frustrated puppy: change the game, teach an alternate behaviour, go back a step with your training, make sure all his emotional needs are met.
Over-tired puppy; make sure he isn’t getting too much exercise, avoid too much stimulating play before cuddle time, make sure he gets to rest during the day.
Teething puppy: redirect chewing on to frozen rope raggies, carrots, or teething toys.
Puppy play: play between puppies is bitey! Redirect your puppy onto toys, show him that play with humans can’t involve teeth.
Bought a Malinois: seek advice on putting the bite on cue and games that will provide an appropriate outlet for the biting behaviour he loves!
WHY DOES PUNISHMENT SUCK?
If you punish the puppy with a spray bottle or a rattle can, and it works (because your puppy bites less) have you fixed the problem? No. Because the puppy still feels the things that lead him to bite in the first place.
If he is frustrated he might hold back before biting harder. If he is teething, he will go off and chew up your stuff. If he is over-tired he will develop a new coping strategy which could be destruction or howling. If it’s play, or his built in drives then you will build more frustration. You will have a dog that looks obedient, but is not happy.
The same goes for a growling dog… punish the growl, take away the warning system, get a dog that just bites because he still feels the same way. Or worse, because the person he trusted has scared him (or worse).
NO NO. OR NO, BUT…
‘No’ can be a dirty word in positive dog training! But honestly, we all use it from time to time! The trick is to say ‘No, but’. To show you dog a different behaviour, that you like, that he likes, that you can praise him for!
So, next time your dog is doing something you don’t like, don’t ask ‘How do I stop this?’ ask ‘Why is my dogs doing this?’, then ‘What could I get my dog to do instead which we both like?’
WANT TO KNOW MORE?
Our Vet Vicky hold the COAPE Level 6 Diploma in Companion Animal Behaviour and Training. COAPE teach about animal emotions in behaviour and training, resulting in methods of fixing problem behaviour that really lead to happier pets, and owners. COAPE offer courses for pet owners, vet nurses, vets, trainers, and aspiring behaviourists!
COVID – 19 UPDATE
We are pleased that there is finally a roadmap for England to come out of lockdown. However, this does not mean we are back to business as usual and will not be for some time.
We do not plan to take on new clients for home visit acupuncture, problem behaviours, or herbal medicine until June 2021.
We will be continuing to support our existing clients taking the precautions which have kept us safe over the past 12 months.
Limited appointments are available on Wednesday mornings at Companion Care Vets in Eastbourne. Please contact the practice directly on 10232 649315 (be patient, they are very busy!).
We will also continue to offer a phone/ Whatsapp consulting service where this is appropriate.
Thank you for your understanding during what has a been a prolonged difficult time for us all.




